Shipping Policy
Shipping Policy
Last updated: [11 March 2026]
At Kavell, we aim to provide clear and transparent information about shipping and delivery.
1. Order processing
Orders are typically processed within [1–3] business days after payment has been received. Processing times may be slightly longer during busy periods, holidays, or promotional events.
2. Estimated delivery times
Estimated delivery times vary depending on the destination and fulfilment partner.
-
United Kingdom: [5–12] business days
-
Europe: [6–14] business days
-
International: [7–18] business days
These delivery times are estimates only and are not guaranteed.
3. Shipping destinations
We currently ship to the UK, US, EU and Australia
4. Tracking your order
Once your order has been dispatched, you can track your order using the Track Your Order button on our home page. If you have any issues accessing your tracking information, please contact us at Kavelltraders@gmail.com.
5. Delivery delays
Please note that delivery times may be affected by factors outside our control, including courier delays, customs processing, weather conditions, and high-demand periods.
6. Incorrect addresses
Customers are responsible for ensuring that their shipping address is entered correctly at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping information provided by the customer.
7. Lost, delayed, or missing orders
If your order has not arrived within the estimated delivery window, please contact us at Kavelltraders@gmail.com and include your order number so we can assist you.
8. Contact us
If you have any questions about shipping or delivery, please contact us at:
Email: Kavelltraders@gmail.com
Business name: Kavell